Here's some happy customers we've prepared earlier!
Still whirling in the aftermath of last night, I would just like to say a huge thank youand a very well done to all the staff involved in making our Christmas in July celebration this year the best by far. Our table of 21 found your service and food absolutely faultless - it was a real pleasure to enjoy such an amazing festive atmosphere that provided 5-star treatment from start to finish. You thought of every detail to transform the evening into a perfect festive mood - the visit from Santa went down a real treat for our children, and the carol singers were just the angel on top of our xmas tree!
Coming from a hospitality background myself, and now being very involved in a career that prides itself on quality customer service, I was extremely impressed with the promptness and quality of the food all coming out hot and at the same time by such happy staff. It was certainly a very busy night for you but one that showed excellent organisation and planning.
We are all a group of friends from the UK now living on the coast for up to 10yrs and we enjoy our yearly festive catchup in July. We will most definitely be booking for next year and hopefully stopping over somewhere local for the night!
I don’t often make the time to write a letter of appreciation but felt that after such an enjoyable evening i really wanted to let you know how very impressed we all were. …
Ditto, Ditto, Ditto :0) what more can I say!!
Would you please pass on my huge appreciation for all the staff too!! I can only agree with EVERYTHING Emma has stated; it really was a fantastic & faultless evening. We had the best Christmas in July and to top it off…..no cooking or cleaning for any of us, what a bonus!!!! I did actually ask on the night how soon we can book for next year, so long as you’ll have us back….we will without a doubt be seeing you next year!! Thanks again, it was awesome - you’re all wonderful and we shall most definitely spread the word! …
Thank you for our wonderful meals …plus the special touches you and your staff provided whilst we were there celebrating our 24th anniversary…. wherever we go, my wife tends to have Barramundi …. After having eaten at Montville Cafe Bar & Grill the other night she said it was “BETTER” than [her previously favourite restaurant]!Similarly, my chicken was the best I have EVER had. The mudcake dessert - Chocolate Obscenity - was pretty damn good also. Marty, thanks again for the wonderful experience …. we are excited to have found somewhere as magnificent as your venue… Thanks again for offering such a fine dining experience …
Bill & Leanne from Hervey Bay
I just wanted to write to say how much of a fabulous establishment you have. My boyfriend and I stayed at Montville last weekend and upon the recommendation of our hosts at the Oceanview Cottages, we decided to have dinner at the Montville Pub on the Saturday night. I have to say the courtesy bus was definitely a big drawcard too! It was nice to be able to have a couple of drinks together and not have to worry about driving home in the dark in an unfamiliar area.
Anyway, the service you guys provide is absolutely amazing. Every staff member we had the pleasure of talking too was incredibly friendly and genuinely seemed to enjoy working there, which is not often something you get to see very often, and they were more than willing to help us out whether it was deciding what to have from the menu or explaining the ingredients in our meals. Not only was the service great but the food was superb! I had the prawns which were possibly the most delicious I’ve ever eaten in my life and my boyfriend, who was torn between the pork belly and guiness pie, which he ended up choosing, loved the pie so much I’m under strict instructions to learn how to make it!
I also wanted to say a really big thank-you to the staff member who drove the courtesy bus to pick us up and drop us home again. Thank you to him for not only coming out to pick us up in the pouring rain (and flooded roads) from a hard to get to place, up a really long driveway, and for taking us back again, but for the great conversation in the car, the very friendly service and for putting up with my (sometimes) terrible stories on the way home. Your hospitality and friendliness was really appreciated.
You guys made what was already a fabulous weekend even more fantastic, so thank-you. We’re really looking forward to stopping back in next time we’re in the area!
My husband Michael and I have been to visit your establishment several times and would like to commend you on the wonderful food and service. We come from Albany Creek and often ride our motorbikes to your pub on a weekend. It is actually my favourite place to eat. I especially wanted to commend you on your choice of live entertainment. The young man that was singing and playing guitar … when we arrived is absolutely delightful. His voice is superb and his choice in music is fantastic. …. Looking forward to eating with you again soon …
Wendy & Mike Humberdross
Our family came tonight for a evening meal. We have been travelling for a couple of weeks and … I almost couldn’t be bothered eating out again. Well, your lovely cosy Restaurant was fantastic, I’m so pleased we made the effort. Definitely the best meal and service we have experienced for a very long time. Congratulations to your team. And thank you for a memorable meal …
Penny and Gavin Maitland
A special thank you to Marty Purcell and the team at the Montville Café Bar & Grillfor allowing us to use their business premises for the event (for anyone looking for a nice spot to kick back and relax with a bite to eat and a drink … or just a drink.)
Peter, Jennifer & Marco Porcellini (referring to a function to support the Leukaemia Foundation).
Just wanted to let you know that we had a fantastic weekend! We enjoyed every minute of it. Montville Bar and Grill were absolutely amazing. The service that we received was outstanding and the food was delicious …
Jess J (writing to Jason & Mandy of Montville Lodge following a wedding).
Thank you all for the very pleasant lunch we enjoyed at the Montville Bar & Grill … following Deb & AJ’s memorable wedding on the Saturday. A special thank you to Ryan who kindly ran around trying to locate extra tables and chairs for our guests - we ended up having a fantastic turnout of well over 50 friends and family… It was a lovely way to spend the afternoon and wind down after such a beautiful, but busy weekend.The food and service were both great - thank you again … hopefully we will be up in Montville again in the not too distant future.
Best regards …
Judy and Neville Crouch
Just thought I’d share a few comments from our guest books at Montville Grove: “Montville Bar and Grill was awesome; big meals,” said C&S who stayed in November 2010. “The Montville Bar and Grill have the best food we’ve had in years,” wrote M&L in May 2011. Cheers,
Louise at Montville Grove
On Saturday night my family and I went to the Montville Bar and Grill … a farewell dinner …. I want to thank the owners and all the staff at the Montville Bar and Grill for helping us all have a wonderfully memorable night …. everything was just amazing. The menu had a great choice of food [and] we were all delighted with the tastes and presentation of the different selections. The staff were constantly checking if drinks were needed, which is great with such a large number of people. The children at the table had their own great menu choices and were welcomed and catered to. The evening has certainly made a lasting memory for our entire family…
Esther Johnson, Obi Obi Valley (via The Range News, Letters to the Editor)
Dear Marty and Ali. Thank you so much for making our party such a fun evening. We were aware that you kept it all flowing along smoothly. We really appreciated all you and your staff did for us…. Once again thank you for giving us such a wonderful night. With Love & light
Annie & Tony
A big THANK YOU to you, your family and the rest of your staff. Our guests and ourselves had a great time and your food is outstanding! I will have to come back and order everything off the menu on different days. Thanks again - have a great day. 🙂
Julie and Rick Porte
Wanted to thank you and your staff again for the great hospitality, fantastic food and wonderful service that we received last night (5.10.10) when we celebrated our youngest child’s 14th Birthday. The extra special touch was when you bought out the little birthday cake surprise for Brady. “Very Special”. We feel a little embarrassed that we, as locals, have only just discovered the wonderful Montville Cafe Bar Grill. But we will be back for lots more.
Charon, Leo and Brady Phelan
From the moment we walked into the Montville Cafe Bar and Grill we were blown away by its homely and cosy atmosphere. We took our family out for dinner to celebrate our daughter’s birthday on 6th July 2009. The restaurant was beautifully decorated and we felt right at home. The efficient staff seemed genuinely friendly and enjoying their work which speaks great volumes for this professional establishment. All of our meals were delicious. We were particularly impressed with the musical entertainment, which made our evening even more enjoyable. Looking forward to visiting again.
B & J from Rockhampton
Just like to say a big thank you for making our stay in Montville more enjoyable. Your friendly personallities and great atmosphere at the pub were above and beyond anything we have come across in a very long time. Food and drinks were exceptional and we look forward to visiting you again in the near future.
Ron and Tracey Bowes
We are six friends who now live in the area but previously we all lived in Darwin NT and had a yearly tradition of celebrating all our birthdays [together]. This year we spent the night in Montville … at your pub. I would just like to thank everyone who made it a great night for us. From the balloons decorating our table to the wonderful food and great service, especially the girls who delivered our deserts with sparklers blazing and singing their hearts out. We will definitely be recommending you to all our friends and anyone trying to think of somewhere to have a great night out.
Dave & Jan Collins, Billy & Nancye Douglas, Ben Munneke & Marie Strichen
We had a wonderful lunch on Sunday, everything was perfect. Thanks for looking after us! Regards
Reg & Kathy
As a tour co-ordinator I spend a lot of time in restaurants and was delighted with the friendly service, great food and happy atmosphere I experienced at Montville Cafe Bar Grill. Marty, Ali, Ryan, Mandy, Adam and the team were just fantastic, and I’m looking forward to catching up with them again when next I’m in Montville.
Lesley Neil, Tour Co-ordinator, Tuscany Under the Skin
We moved to the area a couple of years ago and wanted a venue which could serve as our “local”. We found it all at the Montville Bar & Grill – warm and welcoming people, great food and fantastic entertainment.
Don & Leanne Gayler, Range Law
My husband and I recently brought my in-laws from England to stay in Montville and we visited your establishment on more than one occasion. I felt I needed to contact you to say how amazing your business is! … My family has been in the hotel business for all of my life and so I really am speaking from experience when I tell you that the Montville Pub is exceptional. From the minute we stepped in the door the staff were friendly, attentive and informative. The decor was relaxing and welcoming and immaculately clean. The food was so good that we cam back a second night for more of the delectable delights. Many thanks for your hospitality and three cheers for all your staff.
PF from Howard, Qld
As a local of Montville I would like to offer my congratulations on the quality of service at the Montville Bar & Grill. Your facility provides an outlet for all patrons to enjoy whether it be a party function, a celebration, or just an outing … a family service providing quality food, first class service and a friendly smile … catering to the masses yet with that personal touch … [and] the outdoor garden ensures that families visiting our lovely town are made to feel welcome. Keep up the excellent work.
Ron & Lee, Montville residents
We were patrons at your establishment for both lunch & dinner on Friday 24th July 2009. We were picked up from our accommodation in the coutesy bus that evening & returned again later. The staff were all so friendly & accommodating. Nothing was a problem. We would like to commend you for a very pleasant meal in a happy & friendly environment … What a fantastic job you are doing! Keep up the good work.
F & H from Bundaberg
We were most impressed with our Saturday evening experience. Marty was excellent and everyone’s meal was amazing (I tried most!) … We will certainly be in contact again to arrange another weekend away.